When a cyber attack hits, the businesses that recover fastest are rarely the ones with the most expensive tools. They are the ones that planned for it. A few lessons come up again and again.
1. Assume an attack will get through
Firewalls and anti-virus reduce risk, but nothing removes it. Plan for the day something gets past them, and decide in advance how you will carry on working.
2. Keep backups the attacker cannot reach
Modern ransomware often looks for backups first. Keep at least one copy offsite, and ideally one that cannot be changed or deleted.
3. Test your restores
A backup that has never been restored is a hope, not a plan. Test regularly, and time how long a full recovery takes.
4. Know who does what
Write down who calls whom, who talks to customers and who decides when to restore. In an incident, hesitation costs hours.
5. Look at your suppliers
Many incidents begin with a supplier or a shared service. Ask how your key providers protect and recover their systems.
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